Customer-led Technology
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Case studies
Showcasing our best work
Mercury Capital
A Positioning Platform Built for Credibility
Victorian Building and Plumbing Commission (BPC)
Building a compliant, user-centred digital platform for Victoria’s building and plumbing regulator
Essential Energy - Streetlights
From Risk to Reliability: Digitalising Streetlight Fault Reporting for Essential Energy
Westfund - Platform Upgrade
Upgrading Westfund for Long-Term Digital Stability
Active Super - AI Churn Prediction
Predicting Member Churn with AI
Adelaide Airport - Ecosystem
Adelaide Airport Multi-Site Platform Simplifying Traveller Journeys
Regional Health - Digital Transformation
Aligning Digital Strategy Around a Clear Member Vision
ReachOut - PeerChat
Designing ReachOut PeerChat for Safe, Youth-Led Mental Health Support
St Vincent de Paul - Ecomm Strategy
Defining an Ecommerce Strategy for a National Charity
Australian Red Cross
Creating an Empathetic Digital Brand for Australian Red Cross
TEEG - Platform Ecosystem
Building a Lean, Secure Platform Ecosystem for TEEG
GenusPlus Group (trading as Genus)
Powering a New Digital Presence: The GenusPlus Group (Genus) Website Redevelopment
Campus Living Villages - Platform Design
Designing a Unified Global Student Accommodation Experience
West Entertainment – We by West
Personalising Inflight Entertainment with AI-Driven Content Recommendations
NSW Bureau of Crime Statistics and Research
Making NSW Sentencing Data Easier to Explore
Active Super - Multi-region Azure Hosting Solution
Protecting Active Super with Multi-Region Azure Hosting
Adelaide Airport - Tenant Portal
Transforming Tenant Experience with Adelaide Airport’s Digital Portal
Active Super - Personalisation
Personalising Active Super for a Broader Member Market
Australian Building Codes Board (ABCB)
Designing a User-Centric Platform for Australia’s Building Code Regulator
Australian Medical Association (AMA)
Reframing member experience for Australia's peak medical body
Intium Website Build
Intium's Digital Leap: Building a Scalable Online Presence
Australian Radio Network
Transforming Australian Radio Network into a Digital Publisher
Intium SEO Strategy
Intium SEO Strategy Driving AI Visibility Growth
Bedsmade
Optimising the Bedsmade Ecommerce Experience for Conversion
BioIsland
Building a holistic home for Australia’s favourite supplements brand
Building a practical AI app for NSW Government
Building a practical AI app for NSW Government
Bureau of Health Information
Transforming Public Health Data: Helping BHI Enhance Data Publishing and User Experience
3DMorphic
Turning complex MedTech into a clear digital experience
Teachers Health Fund
Doubling Digital Revenue Through Data-Led Member Experience Design
Charles Darwin University
Growing Student Acquisition Through Data-Led Digital Marketing
College of Law
Transforming legal education into a modern career partnership
CSIRO - Customer Engagement Strategy
Improving Customer Engagement at Scale
Flordis Natural Medicines - Creative Campaign
Turning Cognitive Health into a Creative Brand Experience
Hamilton Island
Personalising the Path to Booking for Hamilton Island
Navitas - Student Journey Transformation
Transforming the Navitas Student Journey Through Research and Prototyping
National Acoustic Laboratories
Turning Hearing Research into an Engaging Remediation App
Navitas - Orientation Go
Helping International Students Arrive Ready for College Life
NSW Department of Finance, Services and Innovation
Using AI to Improve Access to Fair Trading Information
P&O Cruises - Cruise Control
Turning Pre-Cruise Excitement into Revenue Growth for P&O Cruises
Queensland Public Trustee
Transforming Queensland Public Trustee’s Digital Content Experience
Royal Flying Doctors - Experience Centre
Building a Flexible Digital Experience for the Royal Flying Doctor Service
St Vincent’s Private Hospital Network
Unifying St Vincent’s Private Hospital Network Without Losing Local Identity
Sydney Writers Festival
Scaling Sydney Writers’ Festival with a Flexible Umbraco Platform
Southern Phone