Customer-led Technology
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Case studies

Showcasing our best work

3DMorphic
3DMorphic

Positioning a Unique Australian MedTech Pioneer for Maximum Industry Impact

Active Super - AI Churn Prediction
Active Super - AI Churn Prediction

Leveraging AI to predict Customer Churn

Active Super - Multi-region Azure Hosting Solution
Active Super - Multi-region Azure Hosting Solution

Building a high availability hosting solution using Azure Front Door to protect one of Australia’s leading super funds

Active Super - Personalisation
Active Super - Personalisation

Putting the soul back into Super through a focus on segmentation, personalisation and performance

Adelaide Airport - Ecosystem
Adelaide Airport - Ecosystem

Adelaide Airport Multi-Site Platform Simplifying Traveller Journeys

Adelaide Airport - Tenant Portal
Adelaide Airport - Tenant Portal

Transforming Tenant Experience with Adelaide Airport’s Digital Portal

Australian Building Codes Board (ABCB)
Australian Building Codes Board (ABCB)

Designing a user-centric site for Australia’s key building and construction code regulator

Australian Radio Network
Australian Radio Network

Transforming a radio network into a digital publishing business

Australian Red Cross
Australian Red Cross

Creating an Empathetic Digital Brand for the Australian Red Cross

Bedsmade
Bedsmade

Ecommerce conversion optimisation where luxury meets simplicity

BioIsland
BioIsland

Building a holistic home for Australia’s favourite supplements brand

Building a practical AI app for NSW Government
Building a practical AI app for NSW Government

Building a practical AI app for NSW Government

Bureau of Health Information
Bureau of Health Information

Transforming Public Health Data: Helping BHI Enhance Data Publishing and User Experience

Campus Living Villages - Platform Design
Campus Living Villages - Platform Design

Delivering best practice student experience using human-centric design

Charles Darwin University
Charles Darwin University

Successfully remarketing and gaining industry insights with the latest Ad technology

College of Law
College of Law

Transforming legal education into a modern career partnership

CSIRO - Customer Engagement Strategy
CSIRO - Customer Engagement Strategy

Improving Customer Experience at Scale: Deepend’s Strategic Content Collaboration with CSIRO

Essential Energy - Streetlights
Essential Energy - Streetlights

From Risk to Reliability: How Deepend Digitalised Essential Energy’s Streetlight Reporting

Flordis Natural Medicines - Creative Campaign
Flordis Natural Medicines - Creative Campaign

Celebrating the human mind, with a unique brand experience that doubled sales

Hamilton Island
Hamilton Island

Gently nudging users towards the holiday of a lifetime (as if they needed any help)

Intium SEO Strategy
Intium SEO Strategy

Intium SEO Strategy Driving AI Visibility Growth

Intium Website Build
Intium Website Build

Intium's Digital Leap: Crafting a Future-Ready Online Presence

Navitas - Student Journey Transformation
Navitas - Student Journey Transformation

Designing a World-Class Digital Student Experience for Navitas

National Acoustics Laboratories
National Acoustics Laboratories

Commercialising an innovative hearing health app delivering 100% remediation success for kids with SPD

Navitas - Orientation Go
Navitas - Orientation Go

Orienting students for successful entry into College life

NSW Bureau of Crime Statistics and Research
NSW Bureau of Crime Statistics and Research

Visualising trends in criminal sentencing to make better policy decisions with regards to the Justice system in NSW

NSW Department of Finance, Services and Innovation
NSW Department of Finance, Services and Innovation

Using artificial intelligence to better guide users and lighten the load on a call centre under pressure

P&O Cruises - Cruise Control
P&O Cruises - Cruise Control

Leveraging behavioural insights to amplify engagement, excitement and purchase intent in the lead up to departure

Queensland Public Trustee
Queensland Public Trustee

Revitalising Queensland Public Trustee’s website with user-centered, seo-driven content to achieve their business goals

ReachOut - PeerChat
ReachOut - PeerChat

Creating a safe, anonymous online mental health service to help young people feel heard and supported

Regional Health - Digital Transformation
Regional Health - Digital Transformation

A Prominent Regional Health Insurer

Royal Flying Doctors - Experience Centre
Royal Flying Doctors - Experience Centre

Best-in-class technical expertise empowers one of Australia’s leading medical organisations

Southern Phone
Southern Phone

Retargeting driving huge reductions in cost per lead

St Vincent de Paul - Ecomm Strategy
St Vincent de Paul - Ecomm Strategy

Transforming a beloved national charity for a digital-first future

St Vincent’s Private Hospital Network
St Vincent’s Private Hospital Network

A new online home for Australia’s most respected Private Hospital Network

Sydney Writers Festival
Sydney Writers Festival

Umbraco underpins a highly modular web application for Sydney Writers’ Festival

Teachers Health Fund
Teachers Health Fund

Data-driven UX doubles member conversion rates

TEEG - Platform Ecosystem
TEEG - Platform Ecosystem

Building a lean, high security site platform to service the TEEG portfolio

West Entertainment – We by West
West Entertainment – We by West

Personalising Inflight Entertainment with AI-Driven Content Recommendations

Westfund - Platform Upgrade​
Westfund - Platform Upgrade​

Insuring your future with a long-term Umbraco upgrade​

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