Case studies

Victorian Building and Plumbing Commission (BPC)

Building a compliant, user-centred digital platform for Victoria’s building and plumbing regulator

Essential Energy - Streetlights

From Risk to Reliability: Digitalising Streetlight Fault Reporting for Essential Energy

Westfund - Platform Upgrade​

Insuring your future with a long-term Umbraco upgrade​

Active Super - AI Churn Prediction

Leveraging AI to predict Customer Churn

Adelaide Airport - Ecosystem

Adelaide Airport Multi-Site Platform Simplifying Traveller Journeys

Regional Health - Digital Transformation

A Prominent Regional Health Insurer

ReachOut - PeerChat

Creating a safe, anonymous online mental health service to help young people feel heard and supported

St Vincent de Paul - Ecomm Strategy

Transforming a beloved national charity for a digital-first future

Australian Red Cross

Creating an Empathetic Digital Brand for the Australian Red Cross

TEEG - Platform Ecosystem

Building a lean, high security site platform to service the TEEG portfolio

GenusPlus Group (trading as Genus)

Powering a New Digital Presence: The GenusPlus Group (Genus) Website Redevelopment

Campus Living Villages - Platform Design

Delivering best practice student experience using human-centric design

West Entertainment – We by West

Personalising Inflight Entertainment with AI-Driven Content Recommendations

NSW Bureau of Crime Statistics and Research

Visualising trends in criminal sentencing to make better policy decisions with regards to the Justice system in NSW

Active Super - Multi-region Azure Hosting Solution

Building a high availability hosting solution using Azure Front Door to protect one of Australia’s leading super funds

Adelaide Airport - Tenant Portal

Transforming Tenant Experience with Adelaide Airport’s Digital Portal

Active Super - Personalisation

Putting the soul back into Super through a focus on segmentation, personalisation and performance

Australian Building Codes Board (ABCB)

Designing a user-centric site for Australia’s key building and construction code regulator

Australian Medical Association (AMA)

Reframing member experience for Australia's peak medical body

Intium Website Build

Intium's Digital Leap: Crafting a Future-Ready Online Presence

Australian Radio Network

Transforming a radio network into a digital publishing business

Intium SEO Strategy

Intium SEO Strategy Driving AI Visibility Growth

Bedsmade

Ecommerce conversion optimisation where luxury meets simplicity

BioIsland

Building a holistic home for Australia’s favourite supplements brand

Building a practical AI app for NSW Government

Building a practical AI app for NSW Government

Bureau of Health Information

Transforming Public Health Data: Helping BHI Enhance Data Publishing and User Experience

3DMorphic

Positioning a Unique Australian MedTech Pioneer for Maximum Industry Impact

Teachers Health Fund

Data-driven UX doubles member conversion rates

Charles Darwin University

Successfully remarketing and gaining industry insights with the latest Ad technology

College of Law

Transforming legal education into a modern career partnership

CSIRO - Customer Engagement Strategy

Improving Customer Experience at Scale: Deepend’s Strategic Content Collaboration with CSIRO

Flordis Natural Medicines - Creative Campaign

Celebrating the human mind, with a unique brand experience that doubled sales

Hamilton Island

Gently nudging users towards the holiday of a lifetime (as if they needed any help)

Navitas - Student Journey Transformation

Designing a World-Class Digital Student Experience for Navitas

National Acoustics Laboratories

Commercialising an innovative hearing health app delivering 100% remediation success for kids with SPD

Navitas - Orientation Go

Orienting students for successful entry into College life

NSW Department of Finance, Services and Innovation

Using AI to Improve Access to Fair Trading Information

P&O Cruises - Cruise Control

Leveraging behavioural insights to amplify engagement, excitement and purchase intent in the lead up to departure

Queensland Public Trustee

Transforming Queensland Public Trustee’s Digital Content Experience

Royal Flying Doctors - Experience Centre

Best-in-class technical expertise empowers one of Australia’s leading medical organisations

St Vincent’s Private Hospital Network

A new online home for Australia’s most respected Private Hospital Network

Sydney Writers Festival

Umbraco underpins a highly modular web application for Sydney Writers’ Festival

Southern Phone

Retargeting driving huge reductions in cost per lead