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Digital Media Strategy & Planning

Leveraging the power of data to optimise your digital media strategy

A purely programmatic approach to paid media strategy will never yield the same results that a holistic, hands-on, customer-centric approach will.

What device your customers are more likely to be on when viewing your advertising, time of day and even age bracket can dramatically change your approach to elements like flighting and retargeting strategies.

This, coupled with a knowledge of the technical levers you can pull on e.g. Google Ad Extensions, genuinely contribute to a higher performing, lower cost use of advertising dollars.

At Deepend, we believe that a hands-on, incremental approach to media optimisation is key to the overall performance of your media spend. We look to combine user insight with a detailed revue of analytical data to make your advertising spend work harder and smarter.

Digital Media Strategy & Planning

Working with Southern Phone, we first looked at user data from their web platform. We noticed a direct correlation between user groups age bracket and their propensity to convert using online purchase mechanisms. For example, younger audiences were more likely to convert online. However, the older the audience was more likely to use more traditional forms of contact, like phone or email, before actually committing to purchase.

We used this insight to shape a retargeting strategy. This saw age-relevant messaging presented to potential customers. Younger audiences, for example, were prompted to come to the site with messaging like “2 clicks to purchase and your phone will be delivered to you within 48 hours”.

The retargeting campaign alone was a huge success, driving a 500% reduction in cost per lead to the site within just 6 weeks of launching.

Core to this offering is our Design & Brand Audit product, the perfect first step in understanding and shaping a structured response to improving your brand assets' performance.

Our Digital Media Audit

Lay the strategic and structured groundwork for your success.

The Media Audit looks to ensure your budgets are invested in platforms that align with your business objectives. And the campaigns within them are built to facilitate effective optimisation, pacing, flighting and analysis.

Summary of our Approach

Context Session

Creating a shared understanding of the business and problem context


Investigate if platforms are setup to effectively manage campaigns, optimise to goals and adhere to best practice


Ensure tracking is in place to evaluate fulfilment of goals


Create a roadmap to restructure campaigns and improve tracking


Ensure media mix aligns with audience research

25 Years and counting
Our History

25 Years and counting

We are the most established digital experience and product development consultancy in the country. We help companies make the most of technology-fueled change by understanding human need and balancing it with deep technical capability - solving problems that create Positive Change.