Case studies

Victorian Building and Plumbing Commission (BPC)

Building a compliant, user-centred digital platform for Victoria’s building and plumbing regulator

Essential Energy - Streetlights

From Risk to Reliability: How Deepend Digitalised Essential Energy’s Streetlight Reporting

Westfund - Platform Upgrade​

Insuring your future with a long-term Umbraco upgrade​

Active Super - AI Churn Prediction

Leveraging AI to predict Customer Churn

Adelaide Airport - Ecosystem

Adelaide Airport Multi-Site Platform Simplifying Traveller Journeys

Regional Health - Digital Transformation

A Prominent Regional Health Insurer

ReachOut - PeerChat

Creating a safe, anonymous online mental health service to help young people feel heard and supported

St Vincent de Paul - Ecomm Strategy

Transforming a beloved national charity for a digital-first future

Australian Red Cross

Creating an Empathetic Digital Brand for the Australian Red Cross

TEEG - Platform Ecosystem

Building a lean, high security site platform to service the TEEG portfolio

GenusPlus Group (trading as Genus)

Powering a New Digital Presence: The GenusPlus Group (Genus) Website Redevelopment

Campus Living Villages - Platform Design

Delivering best practice student experience using human-centric design

West Entertainment – We by West

Personalising Inflight Entertainment with AI-Driven Content Recommendations

NSW Bureau of Crime Statistics and Research

Visualising trends in criminal sentencing to make better policy decisions with regards to the Justice system in NSW

Active Super - Multi-region Azure Hosting Solution

Building a high availability hosting solution using Azure Front Door to protect one of Australia’s leading super funds

Adelaide Airport - Tenant Portal

Transforming Tenant Experience with Adelaide Airport’s Digital Portal

Active Super - Personalisation

Putting the soul back into Super through a focus on segmentation, personalisation and performance

Australian Building Codes Board (ABCB)

Designing a user-centric site for Australia’s key building and construction code regulator

Australian Medical Association (AMA)

Reframing member experience for Australia's peak medical body

Intium Website Build

Intium's Digital Leap: Crafting a Future-Ready Online Presence

Australian Radio Network

Transforming a radio network into a digital publishing business

Intium SEO Strategy

Intium SEO Strategy Driving AI Visibility Growth

Bedsmade

Ecommerce conversion optimisation where luxury meets simplicity

BioIsland

Building a holistic home for Australia’s favourite supplements brand

Building a practical AI app for NSW Government

Building a practical AI app for NSW Government

Bureau of Health Information

Transforming Public Health Data: Helping BHI Enhance Data Publishing and User Experience

3DMorphic

Positioning a Unique Australian MedTech Pioneer for Maximum Industry Impact

Teachers Health Fund

Data-driven UX doubles member conversion rates

Charles Darwin University

Successfully remarketing and gaining industry insights with the latest Ad technology

College of Law

Transforming legal education into a modern career partnership

CSIRO - Customer Engagement Strategy

Improving Customer Experience at Scale: Deepend’s Strategic Content Collaboration with CSIRO

Flordis Natural Medicines - Creative Campaign

Celebrating the human mind, with a unique brand experience that doubled sales

Hamilton Island

Gently nudging users towards the holiday of a lifetime (as if they needed any help)

Navitas - Student Journey Transformation

Designing a World-Class Digital Student Experience for Navitas

National Acoustics Laboratories

Commercialising an innovative hearing health app delivering 100% remediation success for kids with SPD

Navitas - Orientation Go

Orienting students for successful entry into College life

NSW Department of Finance, Services and Innovation

Using artificial intelligence to better guide users and lighten the load on a call centre under pressure

P&O Cruises - Cruise Control

Leveraging behavioural insights to amplify engagement, excitement and purchase intent in the lead up to departure

Queensland Public Trustee

Revitalising Queensland Public Trustee’s website with user-centered, seo-driven content to achieve their business goals

Royal Flying Doctors - Experience Centre

Best-in-class technical expertise empowers one of Australia’s leading medical organisations

St Vincent’s Private Hospital Network

A new online home for Australia’s most respected Private Hospital Network

Sydney Writers Festival

Umbraco underpins a highly modular web application for Sydney Writers’ Festival

Southern Phone

Retargeting driving huge reductions in cost per lead