Customer-led Technology
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Case studies
Showcasing our best work
Adelaide Airport
Transforming Tenant Experience with Adelaide Airport’s Digital Portal
Leveraging AI to predict Customer Churn
Leveraging AI to predict Customer Churn
West Entertainment – We by West
Personalising Inflight Entertainment with AI-Driven Content Recommendations
Navitas
Designing a World-Class Digital Student Experience for Navitas
National Acoustics Laboratories
Commercialising an innovative hearing health app delivering 100% remediation success for kids with SPD
Royal Flying Doctors
Best-in-class technical expertise empowers one of Australia’s leading medical organisations
ReachOut PeerChat
Creating a safe, anonymous online mental health service to help young people feel heard and supported
Australian Red Cross
Creating an Empathetic Digital Brand for the Australian Red Cross
Teachers Health Fund
Data-driven UX doubles member conversion rates
Regional Health
A Prominent Regional Health Insurer
Active Super
Putting the soul back into Super through a focus on segmentation, personalisation and performance
NSW Department of Finance, Services and Innovation
Using artificial intelligence to better guide users and lighten the load on a call centre under pressure
Navitas Orientation Go
Orienting students for successful entry into College life
TEEG
Building a lean, high security site platform to service the TEEG portfolio
Queensland Public Trustee
Revitalising Queensland Public Trustee’s website with user-centered, seo-driven content to achieve their business goals
Essential Energy Streetlights
From Risk to Reliability: How Deepend Digitalised Essential Energy’s Streetlight Reporting
Active Super multi-region Azure Hosting Solution
Building a high availability hosting solution using Azure Front Door to protect one of Australia’s leading super funds
Campus Living Villages
Delivering best practice student experience using human-centric design
Sydney Writers Festival
Umbraco underpins a highly modular web application for Sydney Writers’ Festival
St Vincent’s Private Hospital Network
A new online home for Australia’s most respected Private Hospital Network
St Vincent's Health Australia
How St Vincent’s Health Australia put the end-user at the heart of their digital experience
Bedsmade
Ecommerce conversion optimisation where luxury meets simplicity
P & O Cruises
Leveraging behavioural insights to amplify engagement, excitement and purchase intent in the lead up to departure
Intium Website Build
Intium's Digital Leap: Crafting a Future-Ready Online Presence
Flordis Natural Medicines
Celebrating the human mind, with a unique brand experience that doubled sales
BioIsland
Building a holistic home for Australia’s favourite supplements brand
NSW Bureau of Crime Statistics and Research
Visualising trends in criminal sentencing to make better policy decisions with regards to the Justice system in NSW
Australian Radio Network
Transforming a radio network into a digital publishing business
Building an AI app for NSW Government
AI Driving Efficiencies in Government Operations
Charles Darwin University
Successfully remarketing and gaining industry insights with the latest Ad technology
College of Law
Transforming legal education into a modern career partnership
Australian Building Codes Board (ABCB)
Designing a user-centric site for Australia’s key building and construction code regulator
Bureau of Health Information
Transforming Public Health Data: Helping BHI Enhance Data Publishing and User Experience
3DMorphic
Positioning a Unique Australian MedTech Pioneer for Maximum Industry Impact
Hamilton Island
Gently nudging users towards the holiday of a lifetime (as if they needed any help)
A Major National Charity
Transforming a beloved national charity for a digital-first future
Southern Phone
Retargeting driving huge reductions in cost per lead
Armor Australia
Designing a platform befitting of Australia’s leading designer and manufacturer of Ballistic Protection Systems
Umbraco Upgrade