Brett Henebery from the Educator speaks with Chris Crammond on the key motivators and deterrents for international students when choosing the right education provider. 

A number of reports have shown that Australia remains one of the world’s top destinations for international students. Still, higher education institutions are still trying to understand the decision-making process of these students.

And with good reason. June data from the Australian Bureau of Statistics reported that international education generated $32.4bn for the Australian economy from 2017 to 2018, an increase from the $28.1bn contribution from the previous year.

As part of a recent project for Navitas, a team from Deepend – Australia’s most established digital customer experience consultancies – conducted an in-depth, qualitative research program to better understand the motivators and deterrents for international students.